{"id":2135,"date":"2025-11-20T20:49:01","date_gmt":"2025-11-20T18:49:01","guid":{"rendered":"https:\/\/powerbodyhelsinki.fi\/?page_id=2135"},"modified":"2025-11-20T20:57:52","modified_gmt":"2025-11-20T18:57:52","slug":"terms-and-conditions-for-order-and-delivery","status":"publish","type":"page","link":"https:\/\/powerbodyhelsinki.fi\/en\/terms-and-conditions-for-order-and-delivery\/","title":{"rendered":"Terms and conditions for order and delivery"},"content":{"rendered":"\n

POWER BODY HELSINKI \u2013 TERMS AND CONDITIONS FOR ORDERS AND DELIVERY<\/strong><\/p>\n\n\n\n

Updated: 21 November 2025<\/strong><\/p>\n\n\n\n

1. Scope and Applicability<\/strong><\/h3>\n\n\n\n

These Terms and Conditions (\u201cTerms\u201d) govern the purchase and use of individual training sessions and training packages (collectively, the \u201cTraining Services\u201d) offered by Power Body Helsinki (the \u201cService Provider\u201d) through its website. These Terms form a binding agreement between the Service Provider and the consumer purchasing the Training Services (the \u201cCustomer\u201d).<\/p>\n\n\n\n

By placing an order, the Customer confirms that they have read, understood, and accepted these Terms.<\/p>\n\n\n\n

2. Ordering and Formation of Contract<\/strong><\/h3>\n\n\n\n

Training Services may be purchased through the online store by following the designated checkout process. The Customer shall provide all information necessary to process the order and to deliver the Training Services.<\/p>\n\n\n\n

A binding contract is formed once:<\/p>\n\n\n\n

    \n
  1. the Customer has paid for the order, and<\/li>\n\n\n\n
  2. the Service Provider has issued an order confirmation to the Customer\u2019s email address.<\/li>\n<\/ol>\n\n\n\n

    3. Prices and Payment Methods<\/strong><\/h3>\n\n\n\n

    Prices for the Training Services are displayed on the website at the time of purchase and include applicable VAT. The Service Provider reserves the right to adjust prices; however, any changes do not affect orders already placed.<\/p>\n\n\n\n

    Accepted payment methods include PayPal (including card payments), Google Pay, and Apple Pay. Payment processing is provided by Paytrail Oyj.<\/p>\n\n\n\n

    4. Validity of Training Services and Appointment Scheduling<\/strong><\/h3>\n\n\n\n

    Purchased Training Services are valid for three (3) months<\/strong> from the date of purchase unless otherwise stated in the product description.<\/p>\n\n\n\n

    Training Sessions must be booked through the Timma booking system. The Customer is responsible for scheduling and using all purchased sessions within the applicable validity period.<\/p>\n\n\n\n

    5. Right of Withdrawal and Refunds (14-Day Distance Selling Right)<\/strong><\/h3>\n\n\n\n

    In accordance with the Finnish Consumer Protection Act, the Customer has a statutory 14-day right of withdrawal<\/strong> for service agreements concluded through distance selling.<\/p>\n\n\n\n

    The withdrawal period begins on the day following receipt of the order confirmation.<\/p>\n\n\n\n

    Withdrawal Notice<\/strong><\/p>\n\n\n\n

    To exercise the right of withdrawal, the Customer must submit a clear and unambiguous notice (e.g., via email) within the 14-day withdrawal period, provided that no Training Session has been used or booked to occur within the withdrawal period.<\/p>\n\n\n\n

    Refunds<\/strong><\/p>\n\n\n\n

    The Service Provider will refund all payments received (or the value of unused sessions) without undue delay and no later than 14 days after receiving a valid withdrawal notice.<\/p>\n\n\n\n

    6. Limitations to the Right of Withdrawal<\/strong><\/h3>\n\n\n\n

    The statutory right of withdrawal ceases in the following situations:<\/p>\n\n\n\n

    a) Commencement of service delivery<\/strong><\/p>\n\n\n\n

    If the Customer uses any Training Session within the 14-day withdrawal period, the right of withdrawal is lost with respect to the portion of the service already provided. Only the value of unused sessions may be refunded.<\/p>\n\n\n\n

    b) Booking for a specific date and time<\/strong><\/p>\n\n\n\n

    A Training Session booked for a specific date\/time\u2014whether in person or online\u2014is classified as a leisure service. Accordingly, no statutory withdrawal right applies to that booked session.<\/p>\n\n\n\n

    c) Expiry of withdrawal period<\/strong><\/p>\n\n\n\n

    Once the 14-day withdrawal period has passed, the order is fully binding. Unused Training Sessions will not be refunded unless otherwise agreed in accordance with Section 7.<\/p>\n\n\n\n

    7. Cancellation Policy for Scheduled Training Sessions<\/strong><\/h3>\n\n\n\n

    The following rules apply once a Training Session has been booked:<\/p>\n\n\n\n

    Cancellation Deadline<\/strong><\/p>\n\n\n\n

    Cancellations must be made at least 24 hours<\/strong> prior to the scheduled session. Late cancellations and no-shows will be charged in full, and the session will not be refunded or rescheduled.<\/p>\n\n\n\n

    Illness<\/strong><\/p>\n\n\n\n

    In cases of illness, a valid medical certificate must be provided to receive compensation for cancelled sessions or multi-session packages.<\/p>\n\n\n\n

    8. Liability for Defects and Complaints<\/strong><\/h3>\n\n\n\n

    The Service Provider is liable for defects in accordance with the Finnish Consumer Protection Act. The Customer shall notify the Service Provider of any perceived defect in the Training Services as soon as reasonably possible.<\/p>\n\n\n\n

    9. Governing Law and Dispute Resolution<\/strong><\/h3>\n\n\n\n

    The parties shall primarily seek to resolve any disputes through negotiation.<\/p>\n\n\n\n

    If a resolution cannot be reached, the Customer may refer the matter to the Finnish Consumer Disputes Board for consideration (www.kuluttajariita.fi).<\/p>\n","protected":false},"excerpt":{"rendered":"

    POWER BODY HELSINKI \u2013 TERMS AND CONDITIONS FOR ORDERS AND DELIVERY Updated: 21 November 2025 1. Scope and Applicability These Terms and Conditions (\u201cTerms\u201d) govern the purchase and use of individual training sessions and training packages (collectively, the \u201cTraining Services\u201d) offered by Power Body Helsinki (the \u201cService Provider\u201d) through its website. These Terms form a…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-2135","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"admin","author_link":"https:\/\/powerbodyhelsinki.fi\/en\/author\/jj_admin\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/powerbodyhelsinki.fi\/en\/wp-json\/wp\/v2\/pages\/2135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/powerbodyhelsinki.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/powerbodyhelsinki.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/powerbodyhelsinki.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/powerbodyhelsinki.fi\/en\/wp-json\/wp\/v2\/comments?post=2135"}],"version-history":[{"count":1,"href":"https:\/\/powerbodyhelsinki.fi\/en\/wp-json\/wp\/v2\/pages\/2135\/revisions"}],"predecessor-version":[{"id":2136,"href":"https:\/\/powerbodyhelsinki.fi\/en\/wp-json\/wp\/v2\/pages\/2135\/revisions\/2136"}],"wp:attachment":[{"href":"https:\/\/powerbodyhelsinki.fi\/en\/wp-json\/wp\/v2\/media?parent=2135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}